Standby and Power light only show on the ENC5416 during reboot or in Windows.

Issue

When connecting the ENC5416 to the DSSRV, only the Power and Standby light appear on.

Product Line

Pelco Video Management

Environment

  • DS SRV
  • ENC5416

Cause

This is caused by the power supply attached to the ENC5416 not producing enough power to properly initialize the encoder.

Resolution

Replace the power supply of the ENC5416 with the following part numbers:

  • ENC5516-PS:12VDC  power adapter
  • ENC5516-PS-US: US power cord


*Note: Using a non-Pelco provided power supply can cause power problems. Please verify that the correct power supply is being used with the ENC5416 Encoder.