Device Utility 2 Tech Tip - Usage on PC's with more than 1 NIC enabled

Issue

Using Device Utility 2 on a PC with more than 1 NIC enabled will result in unsuccessful Updates and Discovery of Cameras

Product Line

Pelco Video Management

Environment

PC with more than 1 NIC enabled.

Cause

Device Utility 2 may attach itself to the secondary NIC which is unsupported.

Resolution

Disable all but the Primary NIC.  Please see attached screen shot below: