Can't find my controller firmware version on the Exchange Online.

Issue

Can't find my controller firmware version on the Exchange Online.

Controller firmware version has a very high number (1.2009921 instead of 1.2000021)

Product Line

Andover Continuum

Environment

All CX controllers

All b3 devices

All i2 Infinet controllers

Cause

Beta version

R&D produces special beta versions of the firmware to address specific issues found in the field, these beta versions are identified by the insertion of a high digit in the drop part of the version number (typically a 5, 7 or 9).

Typical beta version of NC2 might look like 2.009044 or 2.107033

Resolution

Beta versions are sent out on a per case basis and are not posted to the Extranet.

Any fix or fixes addressed in a beta version is then included in the next release of the firmware following rigorous regression testing by the SQA department.