Live Video stutters at high bit rates on Sarix cameras

Issue

When used on Endura and some other systems the Sarix camera may give you video stutter when in live mode. It is mostly noticeable when viewing moving objects.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Sarix cameras, Endura or other video management systems.
  • using Pelco Media Player or Quicktime
  • Spectra HD (sarix platform)

Cause

 This occurs when the bit rate of the camera is set too high. While this can be a network issue,  the lowering of the bit rate will improve the problem 

Resolution

  1. Lower the bit rate to see if it will resolve the video stuttering.
  2. Disable the Secondary Stream if your configuration does not require.