Issue
What can cause RAW alarms seen in alarm log?
Environment
Continuum error alarm log
List View
Cause
The two most common reasons for seeing Raw Alarm Errors are...
- Alarms have been updated or deleted offline
-
Continuum DB server is being overloaded.
- When this occurs, the alarm event coming off the wire gets dropped in the Raw alarm table to get its name and all other information rendered out into a readable format.
- If the server is too backlogged the alarm could fall off the raw alarm table before the rendering is complete which in turn would generate the Raw Alarm error.
Resolution
- If the alarm has been updated or deleted offline, reloading the controllers should remove these RAW alarm errors. This will ensure the database is fully synchronized with the controllers.
- If there are indications that SQL is overburdened steps should be taken to address this issue.