DX8100 recorder show error message: PRIMARY/SECONDARY Master/Slave disk: S.M.A.R.T. status bad. Backup and replace hard disk. Press F1 to continue.

Issue

  • Error message: "PRIMARY/SECONDARY Master/Slave disk: S.M.A.R.T. status bad. Backup and replace hard disk. Press F1 to continue."
  • What are the replacement Hard disk options?

Product Line

Pelco Video Management

Environment

DX8100 Series

Cause

S.M.A.R.T. is designed on the DX8100 to alert when the hard disk drive (HDD) is failing and require replacement.

Resolution

The message is an indication that the drive is failing and the identified drive will need to be replaced. The following are the hard disk drive part numbers: 

DX81HDD250KIT DX8100 SATA 250 GB upgrade
DX81HDD500KIT DX8100 SATA 500 GB upgrade
DX81HDD750KIT DX8100 SATA 750 GB upgrade
DX81HD1000KIT DX8100 SATA 1000 GB upgrade
DX81HD1500KIT DX8100 SATA 1500 GB upgrade
DX81HD2000KIT DX8100 SATA 2000 GB upgrade  > HDD2000-SVSATA2

Related articles:

What is required to replace the OS Hard Drive on DX8100 HVR?
For instruction on installing a Hard Disk Drive, see DX8100 Series Hybrid Video Recorder Hard Disk Drive Installation manual.