The DS ControlPoint Digital Zoom feature does not work with a Microsoft Wireless Mouse.

Issue

The Digital Zoom feature enabled properly in DS ControlPoint but moving the mouse wheel does not zoom into the image.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint versions = ALL
  • Microsoft Wireless Mouse 1000
  • Microsoft Wireless Mouse 2000
  • Microsoft Wireless Mouse 5000
  • Microsoft IntelliPoint 7.x - 8.1

Cause

Microsoft mouse software driver IntelliPoint version 7.x - 8.1 does not support that feature.

Resolution

Upgrade to Microsoft IntelliPoint  version 8.2.

Microsoft hardware download page : http://www.microsoft.com/hardware/en-us/downloads