Continuum.mnu file with C:\program files (x86) on 64 bit PCs points to C:\program Files and shows a blank screen

Issue

On an upgrade or other circumstances, the Continuum.mnu points to C:\program Files instead of C:\program files (x86) on a 64 bit PC

Product Line

Andover Continuum

Environment

Windows 7 64 bit

Windows 2008 64 bit

Cause

On an upgrade or other circumstances, the Continuum.mnu file points to C:\program Files instead of C:\program files (x86) and doesn't find the files being used.

Resolution

Under certain circumstances the Continuum.mnu file doesn't point to the correct folder. All of the buttons in the file point to C:\program Files instead of

C:\program files (x86).

Use the following file to copy to each of the PCs that the menus are not working.

The path of the Continuum.mnu is c:\program files\continuum\userprofile\continuum.mnu . This can be changed per Cyber by editing the Workstation in Cyberstation then clicking the preferences tab. The path for the entry can be edited.

The Continuum.mnu that can be download from the web site has the default  (x86) paths in it.