DX8100 Recovery Software cannot be installed on a DX8000 DVR

Issue

Can the DX8100 Recovery Software be installed on a DX8000 DVR?

Product Line

Pelco Video Management

Environment

  • DX8000 Series DVR
  • DX8100 Series HVR

Cause

The DX8100 and DX8000, although they have similar names, are not cross-compatible with the recovery software.

Resolution

Only the DX8000 Recovery software can be used on the DX8000.