DigitalSENTRY reports for camera usage shows different usage for a given day.

Issue

Running DS reports for camera usage per day changes when exporting different days. For example, reporting on Sunday through Friday then Sunday through Thursday. The total amount of storage used for Thursday will be different in each report generated. The last day and first day of the report show different usage amounts when those same days are in the middle of the report.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint 7.3.208 - 7.4.363
  • DSSRV 7.3.208 - 7.4.363
  • DS NVs 7.3.208 - 7.4.363

Cause

DS ControlPoint would generate different results when removing one day from the selected time frame.

Resolution

This issue has been resolved by updating or installing DS ControlPoint to v7.5.456 or above.

For information on downloading the latest version of DS ControlPoint refer to article: Where can I download the latest version of DS ControlPoint client software?