Unable to create DS Windows authentication groups when joined to the corporate domain.

Issue

When a DSSRV is joined to a corporate domain, groups created using the DS-ADConfig utility fail with "Errors Reported".

DSADConfigLog_.txt

---ERROR--- Failed to add group 'DigitalSec-Admin' to Windows
---Exception: The network path was not found.

---ERROR--- Failure while adding group 'DigitalSec-Admin'
---Exception: The network path was not found.

Operation complete with errors

Product Line

Pelco Video Management

Environment

  • DSSRV 7.2.46 - 7.4.363
  • Windows Authentication
  • DS-ADConfig

Cause

Software issue not allowing DS Windows Authentication groups to be created when joined to a domain.

Resolution

Resolved with Digital Sentry software release 7.5.456. Install or upgrade to Digital Sentry software version 7.5.456 or above.

 

Information on where to download the Digital Sentry software, refer to article: Where can I download the latest version of Digital Sentry software.

Information on how to upgrade the Digital Sentry software, refer to article: How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).