DS ControlPoint Multi-Monitor system Save last live config on close doesn't save all monitors.

Issue

When attempting to use the "Save last live configuration on close" option in DS ControlPoint, it does not save all of the monitors configurations on DS CP Clients setup with more than 2 monitors.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint 7.4.149 - 7.4.363

Cause

Software issue

Resolution

Resolved with Digital Sentry software release 7.5.456. Install or upgrade to Digital Sentry software version 7.5.456 or above.

 

Information on where to download the Digital Sentry software, refer to article: Where can I download the latest version of Digital Sentry software.

Information on how to upgrade the Digital Sentry software, refer to article: How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).