Unable to edit the Email Address listed in DS Admin - Email Notification

Issue

In DS Admin > Email Notification, under "Edit Email Account" the existing email account is grayed out and not editable.

Product Line

Pelco Video Management

Environment

  • Digital Sentry 7.3.208 - 7.4.363
  • DSSRV 7.3.208 - 7.4.363

Cause

Software issue.

Resolution

Resolved with Digital Sentry software release 7.5.456. Install or upgrade to Digital Sentry software version 7.5.456 or above.

 

Information on where to download the Digital Sentry software, refer to article: Where can I download the latest version of Digital Sentry software.

Information on how to upgrade the Digital Sentry software, refer to article: How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).