When logging into SIGNAL, a pop-up error appears: Path not found. Error, Btrieve #915.

Issue

When logging into SIGNAL, a pop-up error appears:

Path not found. Error, Btrieve #915.  A local or shared drive cannot be found.  Correct the problem and try again.

Product Line

TAC I/A Series

Environment

SIGNAL

Cause

The SIGNAL.INI file located in the WINDOWS folder contains folder paths that no longer exist or were changed.

Resolution

Replace this file with a copy containing the default directories. The file can come from a database backup, another installation of SIGNAL, or from the link available in the previous line above.