ENC5400-CBUPKIT does not include a USB recovery key.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

Documentation included with the ENC5400-CBUPKIT indicates there is a USB recovery key included with the kit, however there is no USB flash drive in the box.

Product Line

Pelco Video Management

Environment

  • DSSRV
  • ENC5400-CBUPKIT

Cause

The USB flash drive is not intended to be distributed with the kit.

Resolution

There are two options to resolve this:

  1. For instructions on how to create your own USB recovery key, refer to article: How to create a bootable USB key to re-image a DSSRV
  2. Contact your local dealer or distributor in order to purchase a recovery key, part number USB-DS.

Installation instructions for the ENC5400-CBUPKIT may be found in article: ENC5400-CBUPKIT Field Update Instructions - Required for 3 or more ENC5416s