When lighting ambient changes occur video is black, distorted, or void of display. Color or Monochrome video is missing.
All Sarix based cameras - all Day / Night models.
Installation, Application, Service, and Repair.
The DAY / NIGHT switching function for Sarix camera could have a malfunction. Here are the steps for determining integrity:
- Set the camera’s DAY / NIGHT MODE to MANUAL in browser; and select DAY then select NIGHT and see if the camera switches manually to color and BW video.
- If this is successful than the problem is the camera’s software.
- Reset the camera to factory defaults to resolve issue.
If this does not resolve the switching issue, replace the camera:
Pelco will need the Serial Number of the camera in order for the repair or replacement to process.
Adjust for fluorescent lighting Lessons Learned Article #10791