Sarix camera displays color distortions; Yellows, Blues, Greens, and Purples.

Issue

Sarix camera displays color distortions; Yellows, Blues, and Purples.

Sarix camera displays a cartoonish image.

Product Line

Pelco Cameras

Environment

All Sarix cameras - all models

Cause

This is caused by mixed lighting and ambiant conditions beyond the camera's default exposure settings or capabilities. Unfortunately customized applications have no preset configurations; so you have to “play” with the settings to get them “tuned” in. This is NOT a “bad” camera.

Resolution

  • Open the browser and go to  exposure and change these settings:

Older Sarix

Sarix Enhanced

 

  • Day / Night mode will have no effect for this issue.

 

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