Digital Sentry Alarm/Zone triggers for a maximum of 20 minutes.

Issue

Digital Sentry Alarm/Zone needs to stay open for longer then 20 minutes.

Product Line

Pelco Video Management

Environment

  • DSSRV
  • DSSRV2
  • DSNVS
  • Digital Sentry

Cause

By default the Max Alarm Duration is 1200 seconds = 20 minutes.

Resolution

To set the Max Alarm Duration to stay open for a longer period of time adjust the value to a time frame that exceeds your expectations.

  1. Open DS Admin (Start > All Programs > Pelco > DS Admin)
  2. Click on the Configuration Parameters folder
  3. Select Services "MaxAlarmDuration" and change the value to extend or decrease the max alarm duration time. The Value = seconds

3600 seconds = 1 Hour
86400 seconds = 24 Hours

Note: Verify that Record Until RESET Received is unchecked under Zones in DS Admin if you want event to follow trigger.