DigitalSentry Client Software v4.1.0.27 is not capable of exporting audio

Issue

DigitalSentry Client Software v4.1.0.27 is not capable of exporting audio

Product Line

Pelco Video Management

Environment

  • DigitalSentry Client Software v4.1.0.27

Cause

Software Issue

Resolution

  1. Download and install DSClientAdmin_6.8.2.22.zip
  2. Extract the zip folder.
  3. Double click on the open folder
  4. Double click on Setup
  5. Click next and follow the prompts.
  6. Remove the checked from DigitalSENTRY Admin Program and checked DigitalSentry Client Program.
  7. Click Next and complete the installation.

NOTE: Digital Sentry Client 6.8.2.22 supports DS versions 4.1.0.27 - 4.2.0.2.