DS quick set up will not preview Sarix cameras if set to ONVIF

Issue

The DS quick set up will not give a video preview of sarix cameras if you are looking at them in the ONVIF set up

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Sarix Cameras
  • DSSRV
  • DS

Cause

The ONVIF set up will not view the Sarix cameras unless the time is correct, it is an ONVIF requirement to stream video. There needs to be an NTP server to get the cameras in proper time synchronization.

Resolution

Set the correct time on any Sarix cameras in the system, it would be best to use an NTP server