DS ControlPoint using Manual Record option Never Stop, only records for 1 hour.

Issue

Using the Manual Record option "Never Stop" in DS ControlPoint, the video recording stops after 1 hour.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint  7.1.47

Cause

The DigitalSENTRY Video Server Service has a maximum manual record duration of one hour even if the "Never Stop" option is enabled.

Resolution

The option "Never Stop" has been removed from DS ControlPoint 7.2.30 and above.

Possible workarounds:

  • Use a Digital Input to trigger a Zone in DS Admin, this could be used in conjunction with a button/switch for control.
  • Configure the camera for Motion recording if there is going to be activity during the recording event.
  • If the start and stop time/dates are known, configure the Timelapse Storage option in DS Admin for each camera.

 

For information on configuring the Digital Sentry software, refer to the following configuration manuals: