The green power light located on the lower left front of the CM9740-CC1 CPU processor is flashing or not lit.

Issue

The green power light located on the lower left front of the CM9740-CC1 CPU processor is flashing or not lit.

Product Line

Pelco Matrix

Environment

  • CM9740-CC1 CPU Controller (all versions)

Cause

  1. Power cord not connected
  2. Power supply has failed

Resolution

  1. Check power cord, make sure it has a power source.
  2. Check power supply voltage output, replace if necessary
  3. Send unit in for service and repair.  Use LL# 11086 for instructions
  4. Or, contact Pelco Sales sales and order part number PS01-0045-0005G.  Pelco Sales can be contacted at 800.289.9100 extension 2718 or email pelcoinsidesales@schneider-electric.com