DX8100 will not stream video from Sarix DIACAP cameras.

Issue

Sarix cameras that are DIACAP enabled will not stream video on the DX8100 even if it the DX8100 is DIACAP enabled

Product Line

Pelco Cameras, Pelco Video Management

Environment

DX8100 used to view Sarix cameras that are DIACAP enabled.

Cause

The API for the Sarix cameras when using DIACAP is slightly different then the current API that is used for the DX8100. This includes DX8100 that are DIACAP enabled also.

Resolution

If using a DX8100 either DIACAP or non-DIACAP enabled it cannot be used with Sarix cameras that are DIACAP enabled. Use cameras that are not DIACAP enabled.