DSSRV: DS Admin will not associate an analog audio channel to a IP camera.

Issue

Clicking on an IP camera in DS Admin and under the General tab select the analog audio channel (Example: PC 1BD1AUD01) , then click Save. When DS Admin is refreshed the setting goes back to "None" and DS ControlPoint never associates the channel.

Product Line

Pelco Video Management

Environment

  • DSSRV  7.4.320 - 7.4.363
  • ENC5416
  • ENC5516
  • Audio Inputs

Cause

Software issue.

Resolution

Resolved with Digital Sentry software release 7.5.410.  Install or upgrade to Digital Sentry software version 7.5.410 or higher.

 

Information on where to download the Digital Sentry software, refer to article: Where can I download the latest version of Digital Sentry software.

Information on how to upgrade the Digital Sentry software, refer to article: How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s).