Issue
- All alarms were working originally.
- Several weeks ago the BCX alarms stopped being logged to the database.
- B3 and third party controllers continue to log alarms to the database.
Environment
- BCX4040
- Guarantee Delivery
- BACnet alarms
Cause
Guarantee Delivery is not checked in the Event Notifications
Resolution
Once Guarantee Delivery is checked in the Event Enrollment configuration, alarms will begin to be delivered.