How often does SmartStruxure check an offline BACnet device?

Issue

Needs to know how often SmartStruxure checks a BACnet device that has gone offline

Product Line

SmartStruxure Solution

Environment

StruxureWare Building Operation

BACnet

Cause

For troubleshooting reasons it may be good to know how often SmartStruxure checks offline BACnet devices.

Resolution

SmartStruxure checks automatically once per minute.  It uses the "who-is" service to locate the device, so even if its MAC address (or IP address) has changed SmartStruxure should find it.

A user can initiate the recheck, by selecting the "device offline" alarm and choosing "recheck" from the alarm command menu