If an IP camera has been named with an apostrophe in the title (Example: Joe's Room) using DS Quick Setup, DS ControlPoint will not display any index information in the search timeline bar.
Pelco Video Management
- Digital Sentry version 7.0.08 - 7.4.363
- DS ControlPoint
- DS NVs
Software design/compatibility causing apostrophe to be an invalid character.
Resolved with the release of Digital Sentry software version 7.5.609, install or upgrade to DSInstaller 7.5.609 or above.
Otherwise, remove apostrophes from the camera titles.
Where can I download the latest version of Digital Sentry software
How to install the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s)
How to upgrade the Digital Sentry Software Suite on Digital Sentry HVR(s) and NVR(s)