Logs in the UNC are not archiving to the Enterprise Server

Issue

Logs in the UNC are not archiving to the Enterprise Server

Product Line

TAC I/A Series

Environment

I/A Series R2

Universal Network Controller (UNC) and Enterprise Server

Cause

The UNC station and the Enterprise Server station have their LogService 'archiveMode' property set to 'archive_disabled'. 

Resolution

Change the LogService 'archiveMode' in both the UNC station and the Enterprise Server station. 

1. Set the UNC station's LogService 'archiveMode' to 'archive_remote'. The 'archiveAddress' property should have 'Supervisor' checked. 
2. 
Set the Enterprise Server station's LogService 'archiveMode' to 'archive_local'. (The “archive_local” selection is valid only if the station is running the DatabaseService)

The following have to be also correct in order for log archiving to happen:

  • AddressBook entries should be properly setup in the Enterprise Server and UNC stations. Refer to Page 1-15 and 1-16 of the Niagara Standard Programming Reference for further information. 
  • Supervisor checkbox in the UNC's LogService 'archiveAddress' property should be checked.
  • In the Niagara Log Object properties, the 'archiveSetup' property should have 'nearFull' or 'daily' checked. It is recommended that both of these be checked.