Not possible to log on to Enterprise Server from Workstation when regional settings are Arabic or Saudi Arabia

Issue

When using a Windows 7 PC with regional settings set to Arabic or Saudi Arabia it is not possible to log on to ES from Workstation

Product Line

SmartStruxure Solution

Environment

StruxureWare Building Operation Workstation 1.3

Cause

On a Windows 7 PC with .NET 4.0 installed if the regional settings are Arabic or Saudi Arabia a user cannot log on to the Enterprise Server from Workstation.

This is not a problem with Webstation.

Resolution

This is only an issue with Windows 7 with .NET 4.0 which is the currently supported configuration (April 2013).

The solution is to upgrade to .NET 4.5 or if required use Windows XP SP3 operating system. This has been tested on released version 1.3 and also 1.3.0 SP1 (build 1.3.0.10104-SP1).