Does Digital Sentry support Sarix SSL?

Issue

Video loss in Digital Sentry when Sarix SSL is enabled for Optional or Required.

Product Line

Pelco Cameras, Pelco Video Management

Environment

  • Digital Sentry software 7.4.363 and above
  • DSSRV 7.4.363 and above
  • DS NVs 7.4.363 and above
  • Sarix IP Cameras 1.8.x

Cause

Sarix SSL communication is not a supported feature in Digital Sentry software.

Resolution

No, currently Digital Sentry software does not support Sarix SSL.  Enabling SSL Configuration "Optional" or "Required" in the cameras web interface will result in "No Video" in DS Admin or DS ControlPoint.

Configure the Sarix IP camera for SSL Configuration Mode: Disabled.