Cameras being viewed on an Endura VCD5000, VCD5202, or NET5402R-HD Decoder are showing one hour off.

Issue

Timezone data files are old and need to be updated.

Product Line

Pelco Video Management

Environment

VCD5000
VCD5202
NET5402R-HD
SM5000

Cause

Timezone data is old and needs to be updated.

Resolution

Validate the current timezone data:

  1. SSH into the device.
  2. Use zdump to verify that the timezone data is correct.
    zdump -v /usr/share/zoneinfo/America/Los_Angeles | grep 2013

 

*NOTE: This example command will check the Los_Angeles timezone data and show the results for the year 2013.
*NOTE: For this example, it shows Sunday March 10th and Sunday November 3rd as the dates when Daylight Saving Time changes.

Go online and verify that these two dates returned from this command match the current dates when daylight saving time changes for the current year.

 

*NOTE: For instance, go here to check for current Daylight Saving Time dates:

http://wwp.greenwichmeantime.com/time-zone/rules/usa/

*NOTE: As you can see here, the dates match up for 2013 so this unit has correct timezone data.

 

How to Fix:

scp timezone data from another unit with correct timezone data

scp -r root@192.168.5.198:/usr/share/zoneinfo /usr/share/

chown root:root /usr/share/zoneinfo -R