Checking COM port settings in SIGNAL.

Issue

Checking COM port settings in SIGNAL.

Product Line

TAC I/A Series

Environment

SIGNAL (all versions)

Cause

Troubleshooting communications

Resolution

There are two locations to check COM port settings:  the main SIGNAL desktop and in Project Manager.
The setting must be an exact match in both locations.  The example below is for a Direct Connection to a GCM (Network 8000)

Main SIGNAL desktop
Click on the Utilities pull-down menu and select Configure Communications.
Highlight the computer COM port number to be used and then click the Configure button. 
The following screen shows the required settings:

 

 

Project Manager
From the main SIGNAL desktop, click on Project Manager.
Double-click the Gateway Record and then the Communication button.
Ensure the settings are as illustrated below: