The Endura Mapping System Installer Fails to Install

Issue

When attempting to install Endura Mapping on an SM5200, the following error messages are displayed:

Product Line

Pelco Video Management

Environment

SM5200, version 1.1
WS5200-MAP, version 2.4.0

Cause

Endura Mapping is already included with the SM5200.

Resolution

In all likelihood, the mapping server is already running on the SM5200. To verify, follow these steps:

  1. Open Endura Utilities.
  2. Select your SM5200 in the left-hand pane and then right-click on it on the right and choose SSH into, as shown in the figure below.
  3. For the user name, enter root and the password, enter pel2899100.
  4. Type the following command: service mappingserver status
  5. If the mapping server is running, the above command will return this result: "mappingserver is running."
  6. Verify you are able to log into the mapping program.