SM5200 System Manager CPU/Case fan failure fix.

Issue

SM5200 experiences Case/CPU fan failures requiring a reboot to resolve.

Product Line

Pelco Video Management

Environment

  • SM5200 Versions:
  • 1.0.0.0847
  • 1.1.0.0128

Cause

SM5200 will experience random Case/CPU fan failures due to the way the software queries the fan sensor.

Resolution

Will need to update  SM5200 to version 1.1.0.0129 or higher to resolves this issue.  

The software update can be downloaded here.

Here are the instruction on how to update a pelco device LL#11405 (Note: backup SM prior to any updates)