Issue
I/A Series G3 Software Drivers Returns
Environment
I/A Series G3 software drivers
Examples: ENC-DRV-MOD, ENC-DRV-MOD-T etc.
Cause
The wrong software driver was purchased for an ENC-520 and the ENC-520 has been shipped to the customer.
Resolution
There are no returns on software drivers. A purchase would have to be made for the software driver that is required.
The existing driver that was wrongly purchased can be re-license for use on another G3 device by purchasing an I/A Series license change (IA-LIC-CHG).