Unable retrieve objects from a third party device that has been added to Continuum.

Issue

Continuum found and added both third party chiller controllers, RLE LD5200.  When a send to database is executed however, no objects are added to the Continuum database.

Product Line

Andover Continuum

Environment

  • BACNet
  • RLE LD5200

Cause

Some BAS systems use a 16 bit identifier while Continuum uses 32 bits.

Resolution

Problem resolved updating the third party controller firmware..