1.9.0.xxxx Sarix Update causes camera to stay in offline state.

NOTICE

COMPLEX PROCEDURE REQUIRED.
The resolution of this article has many complex steps that may result in unforeseen results if not performed correctly. If you are at all unfamiliar with the requirements, please contact Product Support Services for assistance.

Issue

1.9.0.xxx Firmware Update

Product Line

Pelco Video Management

Environment

Endura and Sarix Platform Cameras

Cause

Sarix 1.9.0.xxxx Update

Resolution

To resolve issue involving the Sarix camera staying in the offline state, run the following commands:

iptables -p INPUT ACCEPT

iptables -F

/etc/init.d/ev-compat restart

rm /usr/sbin/iptables

rm /usr/sbin/iptables-restore

To implement on multiple devices, create a Utilities Script with the commands above.

 

Added 05/28/2013

To resolve issue involving the Sarix camera staying in the offline state for a new Sarix camera (Out of the Box) , you may need to only run the following commands:

rm /usr/sbin/iptables

rm /usr/sbin/iptables-restore

reboot