Changing Pelco Mobile's main connection Network Port 443.

Issue

  1. Can I change the DSWebService network port 443 to something else?
  2. Can I change the Pelco Mobile application to another port other then 443?
  3. Can I port forward 443 or a different configured port using a router for Pelco Mobile?

Product Line

Pelco Video Management

Environment

  • Pelco Mobile - any version
  • DigitalSentry - any version newer than 7.3 and any model
  • DSWebService - any version

Cause

  • Network Port TCP 443 is hard coded into the DSWebService platform.
  • Another device on the network is using 443 or there is more then one Digital Sentry system behind a single WAN address.

Resolution

    1. Can I change the DSWebService network port 443 to something else?
      • No, the DSWebService is hard coded to use TCP 443 for the Pelco Mobile connection port.
         
    2. Can I change the Pelco Mobile app to another port other then 443?
      • Yes, the Pelco Mobile client allows the connection port to be changed.
         
    3. Can I port forward 443 or a different configured port using a router for Pelco Mobile?
      • Yes, most network routers/gateways have the ability to Port Forward/Port Translate so you can configure the Pelco Mobile application for a port of your choosing (e.g. TCP 18992) and then forward the Pelco Mobile port (e.g.TCP 18992) from the WAN side to the internal LAN side DSWebService port of TCP 443. Refer to your router/gateway documentation for instructions.

IF Pelco Mobile, the App itself, is physically changed to another Port from 443, then BOTH #2 AND #3 apply together as one - meaning, BOTH Pelco Mobile AND the Network MUST coincide with one another all the way to the Network Router in front of the DigitalSentry system itself. However, IF Pelco Mobile is NOT physically changed to another Port from 443, then ONLY #3 applies and Port Forwarding at the Network level is all that is required.

Note: Pelco does not program routers due to possible liabilty issues that could arise during programming or if a setting is set incorrectly for the customers specific network environment. Router programming should be done by the local I.T. department or by contacting the ISP (Internet Service Provider) or the manufacturer of the router. There are also online tools to help with programming of many different routers. For example here is a very usefule site that can assist with router programming, Portforwarding.com.