DS ControlPoint using KBD300a - camera tree navigation functions not working.

Issue

The KBD300a joystick controller connected to the DS ControlPoint client software is not navigating the camera tree after pressing the CAM button.  Pressing the CAM button will highlight a camera in the camera tree but moving the joystick up and down does nothing and the focus stays on the first camera highlighted.

Product Line

Pelco Video Management

Environment

  • DS ControlPoint 7.4.149 - 7.4.363 
  • DSSRV
  • KBD300a
  • KBD300USBKIT

Cause

Software issue causing feature failure.

Resolution

Resolved with the release of Digital Sentry software version 7.5.456, Install or upgrade the Digital Sentry software to version 7.5.456 or above.

 

Information on where to download the latest version of Digital Sentry software, refer to article: Where can I download the latest version of Digital Sentry software.