MPT9500 LED display is showing LOW POWER text.

Issue

MPT9500 Keyboard displaying LOW POWER across LED screen with no ptz control.

Product Line

Pelco Cameras, Pelco Matrix

Environment

  • MPT9500

Cause

  • MPT9500 is malfunctioning and not allowing PTZ control.  

Resolution

The MPT9500 keyboard will display the LED message of "Low Power" for the following reasons:

  1. Keyboard is malfunctioning and may be temporarily restored to operation by unplugging and plugging power cable back in.
  2. 120 VAC source to MPT9500 Keyboard has dropped below the recommended voltage input level and triggers low power led indication.
  3. If MPT9500 continues to malfunction, it is recommended to review replacement of keyboard or system.
  4. See LL#12236 for view of Controllers for Pan & Tilts to assist with system lay out and selection.