Issue
Fail to communicate with Xenta/LonWorks devices under Xenta Server although Xenta Server is online and commissioned. The Neuron ID can't be pinged.
Environment
Vista
Xenta Server
Cause
The Xenta Server is online and commissioned, but the LonWorks network needs to be commissioned with asterisk symbol on the LonWorks network.
Resolution
Remember to commission the LonWorks network after the Xenta Server is downloaded in Xbuilder.