The Endura Workstation software needs to display an alarm when an Endura encoder has a video loss.
Pelco Video Management
Endura WS5000/WS5200 all versions
By default, only users with admin role receive video loss alarm notifications within WS5000/5200.
Open Endura workstation software and go into setup (wrench icon at top of screen).
note: You must be log in as an administrative user for this procedure (default credentials are admin/admin).
Click on the Roles tab.
Create a new Role or edit an existing one which you would like enable Video Loss Alarms for.
Go to the permissions section and click on the Device sub-tab.
Click Modify and add the desired permissions/services, including the following at a minimum:
*Monitor and respond to alarms
*View Pelco Device Config
*View Alarm Config
*View Diagnostic Info
Within the Included Items panel, select the appropriate devices that each permission/service will be allowed for.
note: Use All Devices unless access specific access restrictions are desired, making sure to check this for each service selected from step 5 above.
Click Apply to save your modifications to the Role.
Go to the Users Tab and create or edit a User, and ensure that the role you edited in steps 1-7 above are added to this User.
Checkmark the box to enable Critical Alarms.
Click Apply to save your modifications to the User.
Exit the Endura Workstation software and re-launch, logging in as one of the user(s) which was modified or created in steps 1-10.
Verify that diagnostic alarms indicating "Video Loss" are received within the Alarms Panel when/if a camera or Encoder loses video signal.
note: The easiest way to test for this is to disconnect video BNC connector from any Endura Encoder, Video Loss Notification should appear within 1 minute.