Connection error when logging in to the Archive Server with the Archive Utility Administrator software.

Issue

Error "Could not connect to http://127.0.0.1:19772/IntegralAvchivingWebService/ArchiveManagenment.TCP error code 10061:1 No connection could be made because the target machine actively refused it 127.0.0.1.19772" when logging in to the Archive Server.


 

Product Line

Pelco Video Management

Environment

  • Archive Utility Software
  • DSNVS
  • DSSRV
  • Digital Sentry

Cause

  • Integral Archiving Service not started
  • User login credential is wrong for Integral Archiving Service

Resolution

  1. The client PC that has the Archive Utility software install, Go to Start > Control Panel > Administrative Tools > Services
  2. Locate Integral Archiving Service.
  3. Right click and Select Properties
  4. Select Log On tab in the Integral Archiving Service Properties menu.
  5. Enter correct Account and Password and Click Apply > OK (Use Windows account login credentials)


     
  6. Click on Start to start the Integral Archiving Service.


     
  7. Confirm Integral Archiving Service status show started before exit menu.


     
  8.  Once Integral Archive Service started continue with Archive Utility configuration.

 

Related Articles:

Installation and operation of the DS Archive Utility