NOTICEPOTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.
The CM9700-CC1 stops at the DOS prompt after power up.
- CM9700-CC1 Version 9.03.055
From the factory the CM9700-CC1 will not auto run the system files without editing the AUTOEXEC.BAT and STARTUP.BAT files.
The following steps can be used to create an auto start batch file.
Step 1: From the DOS prompt type in cd\ to get to the C:\ root directory.
Step 2: Type edit autoexec.bat and press enter, this will take you to the file edit screen.
Step 3: Make sure the file looks like the below text.
prompt=$t $d $p$g
Step 4: Once finished press Alt+F and select Exit. Press "Y" when prompted to save.
Step 5: From the DOS prompt type cd 9700 and press enter.
Step 6: Type edit startup.bat and press enter to edit the startup.bat file.
Step 7: Add the following line, where *FILENAME* is the name of your configuration files.
Step 8: Press Alt+F and select exit.
Step 9: Test to make sure that the system starts up automatically by pressing Ctrl+Alt+Del to restart the CM9700-CC1.