Node count does not increase after upgrading the controller.

Issue

When the CX9640 was upgraded using the node count upgrade upd file supplied by Schneider Repair, the node count shown on the controller options page does not increase.

Product Line

Andover Continuum

Environment

  • Node count upgrade
  • NetController
  • CX96xx

Cause

Bad upd file.

Resolution

Contact repair to get a replacement node count upgrade file.