DS ControlPoint has stopped working message appears workstation.
Pelco Video Management
- DX4700HD/DX4800HD (Version 2.00.01.0602)
DS ControlPoint software
- (Version 7.4.363-7.8.91)
Loss of video at the DX4700HD/DX4800HD server will corrupt the DS Controlpoint client software.
Option 1: Resolved issue, Upgrade DS ControlPoint to version 7.9.148 or later. (this version will included the dll fix)
Option 2: If upgrading is not a option , To apply dll fix, DS Control Point must be version 7.7.309-7.8 and installed on a windows 7 OS.
- Close DS ControlPoint.
- Click here to download DS Control Point Networkclient fix.
- Unzip DS Control Point Networkclient folder.
- Navigate to path c:\program Files (x86)\Pelco\Common File
- Copy NetworkClient.dll and replace exsisting file
- Reopen DS ControlPoint