Switching Windows Users

Issue

Acc Data Service error when we switch users on a workstation with multiple user accounts.

Product Line

Andover Continuum

Environment

Windows 7

Windows XP

Windows 2008 Server

Continuum  1.XX

Cause

You cannot open multiple Continuum instances simultaneously on a system.

You cannot switch users and leave the cyber station running on one session and open another instance of Continuum under a different user on the same system without errors.

Resolution

You must close Continuum and log off of the system before another user opens another session.