NOTICEPOTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.
Need to restore an Endura SM5000 to factory defaults.
Pelco Video Management
SM5000 all versions
Information needed to restore an Endura SM5000 to factory defaults.
Note: This procedure will reset the SM5000 to factory default which includes the IP address of 192.168.5.10.
- Log into Endura Utilities using your admin login [Default username: admin, password: admin]
- Right click the SM5000 in Endura Utilities and select SSH into [Default username: root, password: pel2899100]
- Enter ./shipprep
- When the ship prep is complete, enter reboot to reboot the unit.