Power supply part number for the Genex series Multiplexers.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

  • Genex will not power up.
  • What is the part number of the Multiplexer's power supply?
  • Can I still buy a power supply for my Genex Multiplexer?

Product Line

Pelco Video Management, Pelco Matrix

Environment

Genex Series Multiplexer's ALL models (MX4009, MX4016)

Cause

Genex is not powering up, it is assumed the power supply has failed.

Resolution

The Genex Series power supply is part number# PS01-0045-0005G.

Note: It is recommended to send the Genex Multiplexer to Pelco repair in order to determine exact malfunction of product.