Issue
DSSRV recorder boots to a black screen followed by 3 beeps.
Product Line
Pelco Video Management
Environment
- DSSRV Series
- DSSRV 4 GB RAM Module
Cause
Failed RAM memory stick due to possible power surge.
Resolution
- Power down DSSRV
- Unplug power cord from DSSRV then open lid
- Reseat both RAM sticks
- Power up DSSRV, if this fails, remove one RAM stick at a time to find the failed RAM module. Replace the bad RAM module with part number provided below.
- Replacement DSSRV RAM module part number = ZSPDSSRV-0008 (DS SRV 4GB MEMORY)
NOTE: The DSSRV can run using one 4GB RAM stick but will required both for optimum performance.