The DSSRV fails to boot, 3 beeps on power up.

LL#13928 created on Jul 15th, 2013, last modified on Jan 8th, 2015

Issue

DSSRV recorder boots to a black screen followed by 3 beeps.

Product Line

Pelco Video Management

Environment

  • DSSRV Series
  • DSSRV 4 GB RAM Module

Cause

Failed RAM memory stick due to possible power surge.

Resolution

  1. Power down DSSRV
  2. Unplug power cord from DSSRV then open lid
  3. Reseat both RAM sticks
  4. Power up DSSRV, if this fails, remove one RAM stick at a time to find the failed RAM module. Replace the bad RAM module with part number provided below.
  • Replacement DSSRV RAM module part number = ZSPDSSRV-0008 (DS SRV 4GB MEMORY)

NOTE: The DSSRV can run using one 4GB RAM stick but will required both for optimum performance.


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